Frequently Asked Questions



Please peruse this list of frequently asked questions below to see if there is already an answer to your query. If you don't find what you are looking for, please feel free to contact me!



1) How long will it take for my order to be ready?


The average processing time for all orders is 8 weeks. Assembly adds one extra week to this time. Please see the Terms and Conditions page for more details.

As stated on the Terms and Conditions page, during certain times of the year, production times can increase without warning for any number of reasons. This can and does sometimes happen around holidays and major conventions. In general, though, the 8 weeks is what can be expected on average.

2) Can you give me a quote for shipping?


Shipping to the USA and its territories is included in the price you see on the page. International customers, please EMAIL ME for a quote and an invoice for your purchase.

3) Can you give me an update on my order?


As said above, production time is 8 weeks on average. Before requesting an update, please take a moment to look for the confirmation email you were sent or your PayPal account to see when you placed your order. If it is still within that time, rest assured, I am working on it and will let you know when it is ready to ship. The production time is listed as a minimum, but but can increase for any reason without warning - holidays, work schedule outside of TMA, and convention seasons. If ther are any delays, I will let you know by email as soon as I can.

DO NOT SEND AN EMAIL TO THE PAYPAL ADDRESS OF WHITENOISEENTER@YAHOO.COM. THAT ADDRESS IS FOR PAYMENTS ONLY AND ALL MESSAGES PERTAINING TO TMA BUSINESS WILL BE IGNORED. Thank you for understanding and sorry for any inconvenience.

4) What materials are your products made from?


The armor pieces produced by TMA are formed from .125 High Impact Polstyrene. Helmets are a hybrid fiberglass resin.