THE CELEBRATION ORLANDO
SALE HAS BEEN EXTENDED!!!

Check out the deals below!

Welcome to the TMA Website!



TMA is here to help meet your costuming needs. Links to all items are in the menu bar above. Most questions are answered within this site, such as shipping times and prices. Please feel free to Contact me if you have any questions not answered here.

C8 SALE INFO!

Welcome to the Celebration 8 sale!

The Celebration 8 Sale runs from 7amEST April 11, 2017 until 7amEST April 25 May 4th, 2017. All purchases made during this time do have some additional Terms and Conditions that apply as follows:


Here are your deals for this convention!

  • DEAL 1) All full armor kits (all options) are only $300!
  • DEAL 2) All helmets are $125! This includes all styles available - Classic, Death Watch, Night Owl, Sabine, Mini-Sabine, and Ramikadyc.
  • DEAL 3) All armor and helmet kit combos will be $400USD!
  • DEAL 4) Season 1 Sabine armor kits are only $125 without the helmet and $225 with. Season 2 kits are $175 without a helmet and $275 with. Season 3 kits are $200 without a helmet and $300 with
  • DEAL 5) All items in the STORE are BOGO! Purchase one item from the store and get another item from the STORE of equal or lesser value for free! ONLY ITEMS FROM THE STORE PAGE QUALIFY FOR THE BOGO DEAL! HELMETS, ARMOR KITS, AND COMBOS ARE ALREADY DISCOUNTED AND DO NOT QUALIFY!

HOW TO TAKE ADVANTAGE OF THIS SALE:


  • Deal 1 - PLEASE select the option you want from the drop down menu on the site. If you choose Mix and Match, please include your armor part choices in the memo section of PayPal or email your list to me.
  • Deal 2 – Please select the helmet you want from the drop down menu on the site.
  • Deal 3 - Again, please include parts list and helmet choice for Mix and Match
  • Deal 4 - Will be shipped as ordered.
  • Deal 5 - Please do not forget to include your free piece choice in the PayPal memo. If it is forgotten, you can email me at themandalorianarsenal@yahoo.com with your selection. AGAIN - ONLY ITEMS ON THE STORE PAGE QUALIFY FOR THE BOGO DEAL!

TERMS & CONDITIONS FOR THIS SALE:


Please go here for specific terms and conditions for this sale.

Now, on to a few things before shopping begins...

First and foremost...

TMA now has a dedicated Terms and Conditions page. Please check out that page for more details.

Second,

Please direct all inquiries to themandalorianarsenal@yahoo.com. The address used for PayPal payments, whitenoiseenter@yahoo.com, is not for inquiries and any messages sent there will be ignored. I apologize for any inconvenience.

Third,

There is a standard time frame of 8 weeks minimum for the production of all items. Please see the FAQ page and the TIMELINE page for more details.


CUSTOMER EXPECTATIONS
PAYMENT METHODS
COMMISSION WORK
PAINTING SERVICES
PRODUCTION TIMES
SHIPPING AND HANDLING
REFUNDS
RUSH

Customer Expectations


Costuming should always be a fun and enjoyable experience. Creating a costume can be as easy as ripping up a set of clothing and dousing it with fake blood to be a zombie, and can be as elaborate as wearing a full body Master Chief costume from Halo. In every costume, there is a certain level of experience and risk in creation. Razors used to cut clothing can also cut skin. Hot glue used to install a visor in a helmet can cause burns. Paint fumes or the dust from sanding can cause respiratory discomfort. That is why no matter what costume you are making, you always need to exercise caution at every step (gloves, masks, ventilation).

TMA provides the hard armor parts to a variety of costumes in both their BASIC form (all parts raw) and DELUXE form (minimum assembly required). They range in materials from Resin and Fiberglass, to Polistyrene plastic, to silicone, to the hybrid resin used for the rotocast helmets. Please see the Terms and Conditions page for more details.

In all cases, the cutomer is expected to accept a certain amount of risk and responsibility upon themselves to complete the order. If you do not possess the tools or know-how to finish a costume (sanding, shaping, painting, etc.) please take time to carefully research BEFORE PURCHASING. TMA works closely with painters and other builders to make your costuming experience as enjoyable as possible, so please ask if you are unsure about any aspect of the process.

The goal of TMA is to provide a rewarding costuming experience. With that in mind, customers of TMA will assume all responsibilities for safety in completing their projects.

If you have any questions or concerns, please do not hesitate to ask!

TMA Payment Methods


All amounts are in US DOLLARS. Should you have any questions, please do not hesitate to contact me.

Please note: The paypal address where payment sent IS NOT the CONTACT email address! Please use themandalorianarsenal@gmail.com for all inquiries. The paypal email address will be used only to confirm payment has been received. Shipping tracking numbers will be sent from either the USPS.com site (from the email option when a label is purchased) or from themandalorianarsenal@yahoo.com. No inquiries will be handled from the paypal address.

Payments made through paypal are the quickest if done through an established account. eChecks are accepted, but add an additional week to processing. Money orders will be considered, but can add up to two (2) extra weeks of processing. NO INTERNATIONAL MONEY ORDERS PLEASE!

When you place an order, you will receive a confirmation within 48 hours from the PayPal address (excluding weekends, holidays, and vacations). If you do not see a confirmation within the 48 hours or by the end of the business day following the weekend or holiday, please do not hesitate to CONTACT ME to make sure. Again, the whitenoiseenter address is not to be used for correspondence.

In order to protect personal information, I will only send confirmation and correspondence to the email address and person from which payments are received through PayPal and I will only send packages to the address listed on the PayPal order form. If you are using a PayPal account that is not yours or id the destination address is different from what is listed, you MUST let me know BEFORE placing your order if the items are to be shipped to a different address and I MUST have the acknowledgement in writing from the PayPal address owner that they are only the go-between for payment, or giving an explanation that the person placing the order is the same on the PayPal account, just with a different name (such as a married versus maiden name). If you are an international customer and your PayPal name is in your native script, please provide an English translation. Your native script name will be placed on the address label for your country's postal service, but an English translation of your name is needed for the US postal service. Again, this is to protect personal information and to match records with purchases made. TMA will not be responsible for any miscommunication between parties, misdirected email, or misplaced packages due to errors in ordering.

Be sure to check out PayPal financing and TMA Time Payment plans!

COMMISSION WORK


COMMISSION REQUESTS ARE NOT BEING ACCEPTED AT THIS TIME

PAINTING SERVICES


My primary goal is to provide a base for which customers can use to create their own unique Mandalorian armor (and other items as they are created). Because of that, I do not personally paint anything beyond a silver/aluminum primer before shipping. However, I do have an associate who can and will be happy to paint things for you.

The person I use most often is Jen Belgin aka Darth Cleavage who would be happy to assist in your custom Mandalorian, and other, painting jobs. If you do want your pieces painted before you receive it, please head over to her site for additional pricing and time frame information before purchasing from me.

PRODUCTION TIMES

All production times for all pieces is 8 weeks minimum and can be longer around convention and holiday times. Please see the TIMELINE page to see when your order will be shipped.

Production time is set at 8 weeks minimum to allow all customers and orders to be processed as they are received. This time is an approximate but could take longer in some cases, such as conventions and holidays (nationally and internationally recognized, and personal) or unforseen delays ("Acts of God"). Every effort will be made to keep you informed of production delays should they arrise. Also, when placing your order, please double check your address.

PLEASE SEE THE Terms and Conditions PAGE FOR MORE DETAILS ABOUT SHIPPING


SHIPPING AND HANDLING CHARGES AND POLICIES


Please consult the following chart for any applicable shipping charges:
  • USA - Free shipping as usual.
  • INTERNATIONAL
    • CANADA - Shipping for this sale is $10 per store item, $20 per helmet, $30 per full armor kit, and $50 per combo applies.
    • EU, AUS, NZ, MEX - The new shipping policy of $15 per store item (total of $40 for 3 or more pieces), $30 per helmet, $50 on full armor kits, and $75 per full combo kit applies
    • All other international, please Email me for a quote.

For all shipping that requires this extra charge, please Email me for an invoice.

TMA is not responsible for lost, misdirected, or returned mail if the address we receive is incorrect or if the item shipped is not picked up from your local postal office.

PLEASE NOTE: SHIPPING TIMES ARE NOT PART OF PRODUCTION TIMES! All domestic USA shipping (under 4 pounds and/or under 36" total girth) are shipped Priority Mail and is 2-3 days transit. International is shipped First Class, unless otherwise requested and is, as mentioned above, 2-4 weeks transit depending on location. International above 4 pounds and/or over 36" girth must use Priority Mail International, hence the extra for shipping, and usually takes 6-10 business days from the shipping date. Priority Mail Express Internationl 3-5 business days (average of 8 calender days) shipping is available at a higher cost. Please feel free to email me if you would like to discuss faster shipping (PMI for under 4 pounds, PMEI, Global Express Guarantee) and associated charges.

SHIPPING NOTIFICATIONS: When the shipping label for an order has been created, there are several ways in which you will be notified of this and be given the tracking number(s) for your order. For all orders:
1) TMA will use the USPS.com shipping notification feature for each package sent by inputting the email address on file as was received from PayPal.
2) For multiple boxes to one address, an email can be sent containing all associated tracking numbers from themandalorianarsenal@yahoo.com to the address received from PayPal.
3) PayPal gives me the option of notifying each customer of the status of their order. After postage has been paid and a tracking number is available, each order will be marked as "shipped" and the tracking number input into the appropriate field. For multiple boxes to one address, the option of "services rendered" will be checked and/or multiple numbers for packages are listed in the PayPal tracking area when available.


REFUNDS


I do admit that there are sometimes errors can slip by me, such as during a convention or holiday rush. Also even in a climate controlled shop, there are adverse conditions that can affect the castings that aren't apparent until after an item has shipped. If this happens, I do have a LIMITED refund/replacement policy. Please see the FAQ page and the Terms and Conditions page for more details.

By submitting your payment to TMA for products and services, you signify that you agree to the above terms.

By proceeding to the Store and placing an order, you agree to all terms and conditions laid out above.


RUSH


RUSH PROCESSING IS NOT AVAILABLE FOR THE CELEBRATION ORLANDO SALE.